How long does my order be shipped after purchase?
Your orders will be delivered to cargo within 1-3 business days after the bank approval is received. According to the distance from the delivery address to Ankara, the cargo company will deliver your order within 1-3 business days. Delivery is not done on weekends and feast days.
In case of a setback from us, you will be informed about your membership information. That's why membership is complete and accurate information is important.
All of the products you have selected will be delivered to you by IKONIKA guarantee by the DHL we have contracted.
Which cargo company will be sent by my order?
Your orders will be sent quickly with DHL Express. When the shipment is made, you will be informed via email. Buyers are responsible for any customs and import taxes that may apply.
What is the shipping fee?
Shipping costs are paid by Ikonika for all purchases you make via www.ikonika.com.tr.
Within one week of warranty, the customer may return the product within 14 days of receiving the product.
The reason for this refund is the technical defect or defect of the product, Ikonika will charge or exchange another product with the total price of the product and the total shipping cost.
If the reason for the return is "disfavor", the amount of the refund or exchange with another product will only be as much as the amount of the product which is not acclaimed and the product price will not cover the external payments. When the product is returned, the shipping cost of the return shipping belongs to the customer.
In case of product returns, the product must be shipped together with the box as it reaches the buyer.